FAQ’s

Simply browse our store, select your preferred items, choose your size and color, and click “Add to Cart.” Once you’re ready, proceed to Checkout and follow the prompts to complete your order.

No, you can checkout as a guest. However, creating an account allows you to track your orders, save your details for faster checkout, and receive exclusive offers.

We accept the following secure payment methods:

• Credit/Debit Cards (Visa, MasterCard, Verve)
• PayPal
• Bank Transfer (where available).

Yes. Our website uses SSL encryption and trusted payment gateways to ensure all transactions are secure.

Cash on Delivery (COD) may be available depending on your location. You’ll see this option at checkout if eligible.

Once your order is placed successfully, you’ll receive a confirmation email and/or SMS with your order details and tracking information.

Orders can be modified or canceled within 1–2 hours of purchase. After this, they may already be processed and shipped. Please contact our customer service as soon as possible.

• Double-check your card details and available funds.
• Try another payment method.
• If the issue persists, contact our support team for assistance.

Please check your spam/junk folder first. If you still don’t see a confirmation, contact our customer service with your payment receipt, and we’ll resolve it quickly.